We usually ship all orders within one day of receiving them, and often the same day. If your shipment was sent with 2-day shipping you will have it within 3 business days of ordering. If it was sent using priority mail, you should receieve it no more than 5 business days and as soon as 3 days.
Frequently Asked Questions
You can return an item for any reason provided it's within 30 days from when you ordered and not visibly damaged from improper use. We offer full refunds for returns and free exchanges of defective products. See our refund policy for full details.
Yes. We offer exchanges with free shipping back to us. When we receive your defective item, we will send you out a new one at no charge.
Everything on our site is shipped from one of our US warehouses. Usually from our primary warehouse in Tinley Park, Illinois.
Yes. UV light has been tested on viruses like SARS and was found to be effective at killing viruses (as well as 99.9% of bacteria). You can review a few of our news articles to see links to studies regarding the effectiveness of UV-C light
Yes, our products are backed by one-year warranties and include tech support.